You are here

Terms and conditions- custom clothing

Please ask if any points require further clarification

  • No work will commence on any item until a signed copy of this form is received together with non refundable deposit payment of 25% of labour costs which shall be deemed to confirm your acceptance of these Conditions
  • All fabrics are to paid for in full at time of ordering
  • Quotes are based on information available at the time the quote is given. Changes made this may require extra work and therefore incur extra costs.
  • Deadlines can only be guaranteed if they are made at the initial consultation, and the client gives full co-operation in meeting these deadlines.
  • A complete set of measurements is taken at the time of order, and the garment made according to these measurements. Where a weight loss plan, pregnancy or illness/recovery is a factor please let me know so I can plan your garment appropriately.
  • Clients are seen strictly by appointment.
  • Where the client supplies patterns and materials it is the client’s responsibility to ensure that they are fit for the intended purpose. I reserve the right to refuse to work with unsuitable materials.
  • Patterns purchased by the client should correspond to actual measurements, not ready to wear sizes. Where the wrong pattern size is bought extra costs may be incurred in redrafting the pattern or purchasing the correct sized pattern
  • Please bring appropriate underwear/shoes to fitting appointments, if these are not available your fitting will be rescheduled and missed appointment charge will be made
  • Clients are requested to telephone ahead to cancel appointments. 24 hours notice is normally required or a charge of £10 is made for each missed appointment.
  • Please respond to my request for fitting or collection within 2 weeks. If no contact has been made by this time then a storage charge will be made of £1 per day
  • Appointments are scheduled for 1 hour from the time of the appointment. Where multiple garments are being fitted then this may be extended. Most fittings take less than 30 minutes
  • A minimum of one (1) working day is required for cancellations. If an appointment is cancelled with less notice I reserve the right to charge for the missed appointment.
  • Payments schedule is 25% non-refundable deposit on initial order, 25% at main fitting, remaining 50% plus sundry items payable on collection. Fabrics ordered through me are to be paid in full at time of ordering.
  • I advise buying the quantity of fabric specified on the pattern, and this sometimes means there are small quantities left over. Unless specifically requested otherwise fabric remnants are disposed of when the project is complete.
  • The techniques I use are as I see fit. If you have a particular requirement please state this at the outset as this may affect price
  • Payment is required in full on completion of the item(s). Cash, debit/credit card, or direct bank transfer. Payment must be made before your item may be collected. Please ensure you are fully satisfied with the item before payment. Changes after completion will incur further charges.
  • In the event of any breach of contract, your remedies shall be limited to damages and under no circumstances shall my liability exceed the price of the garment(s) made by me and, if not included in the price, the cost of the materials (excluding delivery charges).